Technology Seen to Boost Microfinance Service Delivery
The Association of Microfinance Institutions in Rwanda (AMIR) is reportedly planning to adopt technology to improve services. This move is expected to address customer complaints more efficiently and reduce the challenges confronting the microfinance sector.
AMIR senior programs manager Jean Pierre Uwizeye, in a report on The New Times (English daily in Rwanda), said that they are set to make use of a grievance resolution mechanism software. This plan is intended to improve customer protection and enhance customer experience in all of Rwanda.
February 20, 2018 @ 4:36 pm
I am absolutely convinced that microfinancing will be a major enabler in giving people the tools to develop small businesses in developing nations. I am also sure that someone far more intelligent than me could use the latest blockchain solutions to make this as seamless and cost free as possible, ensuring the benefactor sees all the amount loaned to them.
April 6, 2018 @ 7:53 pm
Micro finance is is the most preferable leverage for marginal income people. It should be modified with modern technology. Though the majority portion of micro finance user are in rural people who are not much aware for modern technology or having not enough facility inter the technology support system so it is very difficult to introduce modern technology to the user of micro finance. But if we are
ahead to develop our rural people to enter in modern technology system then it will be succeeds.
April 27, 2018 @ 8:48 pm
damn, this seems great for micro finance i guess
June 26, 2018 @ 9:30 am
Technology Is Growing Fast and Changing Our Lives. Microfinance has grown to become one of the largest providers of financial services.
November 27, 2018 @ 5:37 am
When you’re dealing with peoples money being able to provide adequate support and service is vital. I hope this address peoples complaints.